#1

Microphone not connected - Real Presence 500

in Here is your first Forum Wed Dec 20, 2017 5:14 pm
by breckjensen • 151 Posts

Hey ,

I have a problem with a Group 500 where the microphone has stopped working. I suspected a faluty cable, but it still doesnt work with a new cable.

The diagnostics show no microphone connected.

Any suggestions?

Please help...

I didn't find the right solution from the Internet.

References
https://community.polycom.com/t5/Video-E...-500/td-p/83450

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